Privacy Policy
Effective Date: January 1, 2026
River City Landscaping (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, requesting an estimate, scheduling a service, or communicating with us by phone, email, text message, or through our website.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
River City Landscaping does not sell, rent, share, or disclose customer SMS opt-in information, including mobile phone numbers or consent records, with affiliates or third parties for marketing or promotional purposes. Your text messaging consent is used solely to communicate with you regarding the services you have requested.
1. Information We Collect
We may collect the following types of information.
Personal Information
When you contact us or request a service, we may collect:
Full Name
Email Address
Phone Number
Property Address
Project Details
Photos or videos of your property that you voluntarily provide
Payment information, where applicable
Records of your communication preferences, including SMS and email consent
Property Information
To prepare accurate estimates and complete landscaping projects, we may collect information related to your property, including drainage concerns, existing landscaping, project measurements, photographs, and other details necessary to evaluate your project.
Non-Personal Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website activity and usage statistics
Cookies and similar tracking technologies
Customer Communication
We may also maintain records of:
Estimate requests
Appointment scheduling
Property inspections
Service history
Customer support inquiries
Project updates
Customer feedback
2. How We Use Your Information
We use your information to:
Provide landscaping, drainage, hardscaping, outdoor lighting, maintenance, and related services.
Schedule appointments and on-site property inspections.
Prepare estimates and proposals.
Process payments when applicable.
Respond to questions and customer service requests.
Send appointment confirmations and reminders.
Communicate project updates.
Improve our website and customer experience.
Detect and prevent fraud or unauthorized activity.
Maintain records of communication preferences and customer consent.
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
If you choose to receive text messages from River City Landscaping, you agree to receive messages related to the services you have requested, including:
Appointment reminders
Estimate reminders
Project updates
Customer support communications
Service notifications
Review requests following completed services
Opt-In & Consent
You will only receive text messages after providing your consent.
We maintain records of all SMS opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws governing text messaging.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message.
Once you opt out:
You will receive one final confirmation message.
No further SMS messages will be sent unless you choose to opt in again.
Opt-out requests are processed promptly.
Help
Reply HELP for assistance or contact us using the information listed below.
Message Frequency
Message frequency varies depending on your interactions with our business.
Carrier Notice
Standard message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with trusted service providers who assist in delivering text messages or providing customer support.
All other categories exclude SMS opt-in data and consent records. These records are never sold or shared for marketing purposes.
4. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
Service Providers
Trusted companies that help us operate our business, including:
Payment processors
Appointment scheduling software
Website hosting providers
CRM and communication platforms
SMS delivery providers
Email service providers
These providers are required to protect your information and use it only to perform services on our behalf.
Legal Requirements
We may disclose information when required by law or when necessary to:
Comply with legal obligations
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud or illegal activity
Business Transfers
If River City Landscaping is sold, merged, or reorganized, customer information may be transferred as part of the business assets while remaining protected under this Privacy Policy.
5. Data Security
We use commercially reasonable safeguards to protect your information, including:
Secure website encryption
Password-protected systems
Access controls
Regular software updates
Secure backups
Employee awareness of data privacy practices
Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website performance
Understand visitor behavior
Remember user preferences
Measure advertising effectiveness
Improve our services
You may disable cookies through your browser settings; however, doing so may affect certain website features.
7. Your Rights & Choices
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information where permitted by law
Withdraw consent for marketing communications
Unsubscribe from marketing emails
Opt out of SMS messages by replying STOP
To exercise these rights, please contact us using the information below.
8. Third-Party Services
Our website may use trusted third-party services to improve functionality and customer experience, including analytics, advertising, communication, scheduling, and customer relationship management platforms.
These providers may collect information according to their own privacy policies.
River City Landscaping is not responsible for the privacy practices of third-party websites or services linked from our website.
9. Children’s Privacy
Our services are intended for adults seeking landscaping and outdoor improvement services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child without parental consent, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or services.
The most current version will always be available on this page with the updated effective date.
11. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
River City Landscaping
Phone: 225-364-2024
Email: rivercity225@gmail.com
Website: https://rivercity225.com
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.